Occurrence Manager Workflow – Send For Action
The send for action function can be used to open a Technical or Supervisors section if one is required
but was not opened as part of the original report. i.e. a Technical Section may be required for an ATM
report if the occurrence relates to a piece of ATM equipment.
It can also be used to send a
reminder notification to Maintenance or Supervisor role groups if they have not yet completed the
Technical or Supervisors section of the report.